Madden NFL 20 features a new "personalized career campaign" known as QB 1, following the journey of a player-created college quarterback from their participation in the College Football Playoff, to being drafted by an NFL team. Ten licensed college teams (Clemson, Florida State, Miami, Florida, LSU, Oregon, USC, Texas, Oklahoma, and Texas Tech) from the ACC, Big 12, Pac-12, and SEC, are available in this mode. The mode acts as an updated version of the "Superstar Mode", where the player would take their custom player and control them throughout a career, which was featured from Madden NFL 06 until its removal in Madden NFL 25.[5]
In September 2019, EA Sports introduced another mode called Superstar KO, as part of the game's first "season".[6][7] In each round, each team plays a drive from their own 25-yard line to score a touchdown and a two-point conversion. If teams draw, the round is decided over a "tug-of-war", where each team does three plays, and the team that advances furthest wins the round. After each round, the winner can draft a player from the rival's team.
EA continued with including accessibility features for blind and visually impaired end users. Not least among these is menu narration, in which options are spoken aloud as the player navigates to them using synthesized speech. As part of his voice role for the game, Brandon advises via the game intro concerning accessibility settings and how to reach them. Other settings like image contrast and color-blind friendly settings are also available. While the majority of menus are narrated, some menus deep in franchise, for example, are not narrated. An example of this is when you are scouting college players, or are trying to purchase free agents or when you are attempting to complete the training. Menu narration is also notably absent from the in-game playbooks, although a text-only manual is available in the accessibility section of EA's website.